Returns and Exchanges
Not 100% satisfied with your purchase? Lets keep it simple:
We offer a chance to return or exchange all purchases made online through hemlocktrading.com. You may receive a full refund or exchange your purchase for a different size or colour.
You will have 30 days from the original purchase date to return or exchange your unused merchandise. Products must be returned unused, unwashed, and in original packaging with all hangtags attached.
We offer a full refund on all products excluding sales or promotional merchandise purchases. All refunds exclude shipping cost and return shipping will be at your own expense.
If you wish to exchange your purchase for another size or colour, you will be responsible for all return shipping expenses. However, your exchanged products will be delivered free of charge.
If you would like to make a refund or exchange please Contact us with your name, order number, and reason of return and our team will get back to you.